Legal
Privacy Policy (POPIA)
This policy explains how Mzansi Stream collects, uses and protects personal information under the Protection of Personal Information Act 4 of 2013 (POPIA). It applies to every visitor of iptvmzansi.com and every Mzansi Stream subscriber.
Company details will be published here. For questions, message us on WhatsApp (+44 7307 410512).
Who we are
Company details will be published here. For questions, message us on WhatsApp (+44 7307 410512).
What personal information we collect
When you contact us on WhatsApp we collect your phone number and the content of your messages. When you order a plan we collect your email, the name on the payment instrument, and the plan you purchased.
We do not collect ID numbers, banking detail beyond the transaction reference, or biometric data.
Why we collect it
To activate and maintain your subscription, to send the setup guide, to respond to support questions, to process payments, and to keep the records tax and accounting rules require.
How long we keep it
Payment records: 5 years. WhatsApp conversation: 12 months. Email correspondence: 24 months. After these periods data is deleted from our systems.
Your rights under POPIA
You may access the information we hold on you, request correction or deletion, object to processing, and lodge a complaint with the Information Regulator (https://inforegulator.org.za).
Requests can be sent on WhatsApp (+44 7307 410512).
Cross-border data transfer
Some processors (payment gateway, email provider) may be located outside South Africa. Ask on WhatsApp (+44 7307 410512) if you need to know which ones.